How I Run My Online Business

May 12, 2010 by Herschyf16 · 13 Comments 


(This is a large HD File so give a few seconds to buffer)

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This video was shot back in March at a live event we attended in Breckenridge, Colorado. As a favor to my friends Hollis and Marc of HC Consulting, their attendees received 75 minutes of 100% pure content.  I literally had nothing to sell right after my presentation, it was all about giving back, and helping their clients and customers build and grow their own business.

The reception I received by the attendees was amazing. While everyone loved it, the majority were ecstatic that I covered the post sale part of the Cash Flow Funnel, you know the nuts and bolts of running a basic membership site, customer support, etc. and I think you’ll be too.

Now remember this is my entire funnel in just over an hour so I can’t cover everything you’ll run into or need to do, but I’m sure you’ll enjoy it, pull some great ideas for your own business, and incorporate what works for you. Our 8 week Cash Flow Funnel Course is currently closed so unless you’re already a member take this as an overview of the types of online courses I put together for when or if we reopen the doors again in the future.

Until Next Time…

Enjoy,
Herschy

P.S. I may say a candid word or two in the video, but nothing that isn’t already on prime time TV nowadays. Just wanted to make sure you’re aware in case the kiddos are running around in the background.

P.P.S. – If you liked the video please Retweet, Digg, Ect…to pass on the content. The buttons are right below the video to pick your favorite sharing option and take about 3 seconds to share the Good Karma. ;)

How to create raving fans (despite technology hiccups)

October 8, 2009 by Herschyf16 · 4 Comments 

Instant feedback from our 1st Cash Flow Funnel Webinar

Instant feedback from our 1st Cash Flow Funnel Webinar


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Like servers crashing on launch day, Murphy’s Law is almost always in effect when you have an important webinar. Luckily, we survived and actually made the best of our overview of the Cash Flow Funnel (despite Tony sounding mysteriously similar to Alvin the Chipmunk — to me at least…everyone else seemed to hear him just fine, but it was hard not laughing when he chimed in).

What’s cool is that we knew we had some great content to deliver, and amidst all of the hyped up fluff that’s selling like hot cakes these days, our members immediately recognized the value as we gave the overview of the course.

So, how did we get the instantaneous raving feedback above?  Well, first of all we’re delivering the goods in this course.  It’s not about a single, trendy tactic or the latest fad all dressed up as a full blown course….we’re talking about an all out, strategic gameplan and action steps for building a real and sustainable business.

Secondly, we’re making it interactive.  We surveyed our members and opened up the webinar for Q&A for a significant portion of the time…and answered every single question.  Beyond that our members are now conversing in the Cash Flow Funnel member’s area and we’re listening.

It’s really a simple formula:

  1. Ask them what they want
  2. Listen to what they have to say
  3. Answer them by providing the information or solution they need

This way, you’re always giving your customers what they want!  They’re happy and so are you.  It’s a win-win.

Not exactly Earth-shattering stuff, but it’s kinda remarkable how few marketers actually follow through with this formula.

I encourage you to try it…from early indications, both you and your customers will like it!

Herschy

P.S.  Since we did an overview this week, we’re actually going to keep the Cash Flow Funnel open to new registrants for a few more days.  Get in now…we may never do a course like this again.